BGN.MY

Baggiano

jiano

Privacy Policy

The following Privacy Policy is for websites, services and any other platforms provided by BGN.MY, Baggiano or jiano, not including separate projects not under Baggiano, BGN or jiano domains, unless explicitly stated otherwise. By using our services, users agree to the terms described herein.

Have any questions about this Privacy Policy? Contact us at
privacy@bgn.my.

Information we Collect

We collect certain personal information such as, but not limited to:

  • full name

  • email address

  • telephone number

  • any other personal information you may give us

We collect this information only if you explicitly give it to us, such as in forms, to register or apply. We also collect any other information you may give us or allow us to find.

In addition, we automatically collect certain data from your browser and device, in accordance to local privacy laws such as GDPR in the EU. Information like IP address, cookies, analytical data and how you use our services may be shared with third-party apps such as Google Search Console, Cloudflare and any other mentioned software and apps that may collect this form of data stated on its relevant website in any of the projects covered by this Privacy Policy.

When you upload, create or otherwise share content on our websites, platforms or apps, we may collect this type of information automatically for security reasons, we may also store other data that you may give in your UGC (User-Generated Content), such as images, reviews or comments.

Many services which consist of uploading material that could be publicly viewed, such as creating a wiki page or uploading images to be hosted on our platforms, will automatically log your IP address and browser information in case of misbehaviour.

How We Use Your Information

We use information shared with us by the users to provide services, features and functionality. We may also use information shared with us to improve our services.

For the purpose of communicating or offering support for our services or answering enquiries, we may use information such as your name, email and additional information submitted to us in the form of an email message or form submission, to provide help or answer any questions you may have about our services, products or platforms.

Certain services may require that we verify your identity, to do this we may use information such as credit card details, bank details, government IDs or other appropriate forms of verifying identity.

We may also be required to share your data in case of fraudulent activity, illegal behaviour or threatening misconduct. In case of illicit activity, we will forward any information available to us, as long as it is relevant, to the relevant authorities. We reserve the right to report any suspicious activity.

Furthermore, certain legal obligations may require us to share information with specific governmental bodies or departments.


We do not sell personal data.

GDPR (General Data Protection Regulation)

We operate according to the GDPR privacy law, as such you are granted the following rights:

  • Right to Access

  • Right to Rectification

  • Right to Erasure

  • Right to Restrict Processing

  • Right to Data Portability

  • Right to Object

  • Right Not to Be Subject to Automated Decision-Making


Please see GDPREU.org for an explanation of your rights.

Cookies & Tracking Technologies

You can turn off non-essential third-party cookies via switching them off or clicking a button on some of our platforms, on others there are no cookies at all, or just essential cookies.

We mostly use Google Search Console, Google Analytics and other Google products to monitor traffic and analyse browsing by users, we also use Cloudflare (for BGN.MY) and essential Hostinger cookies such as Zyro built-in cookies to serve website information and files.

Data Storage & Security

We store data in databases, emails and apps. We retain information for the duration of the usage of our services, we may retain information for longer in some cases. After some time, we will delete the information unless you return to the services.

Changes to This Policy

We may change any part, section or information in this policy, without giving prior notice. Your continued use of our services constitues agreement to the revised policy. If we have changed something important, we will notify via email or a banner on the website.

Last revised: 23rd of April, 2025.

Disclaimer

We are not a legal team nor do we give formal legal advice, services and other features provided by us are given on an as-is basis and we do not claim responsibility nor do we guarantee their legal reliability, nonetheless we do attempt to provide compliant material. All information on our platforms are provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF PLATFORMS OR RELIANCE ON ANY INFORMATION PROVIDED ON THE PLATFORMS. YOUR USE OF THE PLATFORMS AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.

Contact Information

Email: privacy@bgn.my

bgn:719043